MICROSOFT DYNAMICS 365 FOR FIELD SERVICE
D365 – FIELD SERVICE
Many organizations have turned to Microsoft’s Mixed Reality technology to trouble shoot and resolve issues.
Deliver a seamless, end-to-end service experience with Dynamics 365 for Field Service. Built-in intelligence helps you resolve service issues before they occur, reduce operational costs, and deliver positive onsite experiences
PROACTIVE AND CONNECTED FIELD SERVICE BEGINS HERE
Microsoft Dynamics 365 for Field Service enables organizations to deliver proactive, connected field service. It allows organizations to seamlessly deliver an intelligent, predictive service bringing downtime, scheduling ahead and delivering prompt service which otherwise usually falls into an endless chore.
Internet of Things
If an organization has an IoT (Internet of Things) environment, Microsoft Dynamics 365 for Field Services will make it super easy to proactively detect, troubleshoot, and resolve issues without wasting time and resource.
Turn Around Time
Scheduling becomes a breeze with automatic scheduler taking over to find the right time and the right technician, so that the organization can optimize its breakdown TAT (Turn Around Time).
WITH DYNAMICS 365 FIELD SERVICES, ORGANIZATION GET A LOT OF FEATURES OUT-OF-THE-BOX:
In a 360-degree turn in resource optimization
Technicians are empowered to be effective and more efficient by allowing real time issue resolution and reducing time to restore.
Setup self-service portals for better servicing common issues
Give a real time view to your customers of the service process
Deliver a positive experience throughout the service lifecycle
Provide the seamless service your customers expect by meeting them where they are with the information they need, every time.Enhance your service experience by proactively detecting, troubleshooting, and resolving issues so a technician is dispatched only when necessary.