E TRADE 365

E TRADE 365


Microsoft Dynamics 365 ERP Solutions (Finance and Operations, Business Central) offers compelling, easy to configure and use tools for effective trade and distribution functions. If you are a trading or logistics company and have not seen the power of Dynamics 365, it’s now time to take a closer look.

With its Finance, Procurement and Order Processing modules, Microsoft Dynamics 365 ERP delivers a seamless ability to handle the entire trade back-office process. You will be able to configure and manage product inventory using the system. In fact, the entire purchase and sales process can be managed effectively with inbuilt analytics.

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It also integrates Supply Chain and Distribution with the cloud.

Sales & Marketing

Customer Relationships

Customer Records

Trade agreements/ Contract Management

Delivery & Payment Terms

Pricing & Rebates Management

Flexible Pricing Structure

Promotions and Discounts

Rebate Management and Commissions

Chargebacks

Quotations & Order Processing

Process Quotations and Orders

Workflow approvals and notifications

Enhanced Delivery Date Control

Direct Delivery / Third Party / Drop Shipments

Intercompany Transactions

Automated Intercompany Orders Creation

Process Intercompany Orders

Procurement & Sourcing

Vendor Relationships Colloboration

Maintain vendor records

Vendor agreements

Manage purchasing policies

Purchase Requisition

Define control parameters

Create Purchase Request

workflows and approvals

Request for Quotation

Create RFQ

Supplier Portal Integration

Automated vendor selection/ recommendations

Purchase Order Processing

Create Purchase Orders

Handle Purchase agreements

Process miscellaneous charges

Approval mechanisms

Distribution & After-Sales Service

Distribution Channels & Product Data Management

Create Multiple Distribution Channels

Create Brands and Categories

Create product records

Product attributes , variants

Product hierarchies , supplementary items

Warehouse Setup

Create warehouse setups/structure

Flexible Hierarchies (Sites,Warehouse,Locations, Bins…)

Inbound Logistics

Manage the goods receipts

Inventory Tracking (Serial / Batch)

Quality Management

Cross Docking

Outbound Logistics

Manage the shipments / Delivery

Manage Drop Shipments

Replacement Orders

Kitting / Bundling

Returns Management

Process Purchase Returns

Process Sales Returns

Handle goods transfers

Consignment Inventory

Process Consignment Orders

Handle Consignment Inventory/Tracking

Third Party Logistics

Integration with Back-End ERP

Order processing and Logistics

Returns Management

Stock Taking/Control

Batch/Real time processing

After-Sales Service

Multi-Channel Service Requests

Case Management

Self-Service technologies & Knowledge Articles

Call Scripting and Agent Assisted Service

Analytics

Category wise / Brand wise performance across multiple distribution channels

Reduce time to deliver

Real time inventory status

Slow moving or non-moving items

Supplier analysis - Defect rates, time delivery performance, fill rates

Price Change History

3PL warehouse - Order fullfillment rates

Competitor analysis

Forecast repeat orders

Customer buying patterns, business and requirements

Inventory Turnover and Ageing Analysis

DSO and GMR Analysis

Customer Service Satisfaction

Customer Credit Control

Collections Management

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